ServerBase Blog
Tuesday, 17. November 2020
Our customer satisfaction survey from the end of October attracted a lot of interest. Longstanding and new customers gave us their feedback and suggestions for improvement, with a very pleasing result in several regards. 90% of our customers would clearly recommend us.
90% would recommend us
The result shows us that it is worthwhile for us to work hard for our customers every day. As a thank-you for participating, we were giving away the Bose Bluetooth Headphones 700, which Pia Lienhard of Lienhard Treuhand GmbH in Tagelswangen was delighted to receive.
We were also very pleased about the other results, summarized below.
Quality of our products
97% satisfaction
97% of our customers are satisfied or very satisfied with the quality of our products
Price/performance ratio
90% satisfaction
90% of our customers are satisfied or very satisfied with the value for money of our products
Availability
98% satisfaction
98% of our customers are satisfied or very satisfied with the availability of our products
Support quality
96% satisfaction
96% of our customers are satisfied or very satisfied with the performance, response time and solution orientation of our support
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