You can reach our support team via e-mail and telephone. A support unit of 15 minutes will be charged with CHF 48.75 excl. VAT. For more information, see Service Prices.
In our Knowledgebase you will find instructions and assistance for the most common problems:
Monday – Thursday
08:00 – 12:00 | 13:30 – 17:00
08:00 – 12:00 | 13:30 – 16:00
Out of opening hours, our on-call service is available
If instructed by our support specialists, download and run the ServerBase Teamviewer below. Please inform the support staff about the support ID shown below. Once a technician connects to your computer, support is chargeable.
A support unit of 15 minutes will be charged with CHF 48.75 excl. VAT.
Our product assistant helps you to find the right products.