On-Premises IT Infrastructure

We support you in the conception, realization and operation of IT systems on your own infrastructure. It doesn’t matter if you get some services from our cloud or want to keep everything on your own hardware completely. We are the competent IT partner with great know-how and broad experience at your side.

  • Fast response time, on request with 24-hour support
  • Operation, maintenance and renewal of IT systems
  • Conducting regular maintenance
  • Remote and on-site support
  • Attractive complementary services from our Swiss Cloud

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On-Premises Services

Server & Network

Planning, implementation and operation of demanding server and network environments at your site.

IT Security

Solutions for effective technical and organizational measures to combat malware and cybercrime.

Maintenance & Support

Predictive maintenance of your IT infrastructure for reliable operation and expert support when disruptions occur.


Creation of concepts and analyzes, training and monitoring of compliance and audit projects by our experts.

Our competences

For the operation of our data centers, we need many skills and a wide range of product know-how. Your on-premises IT infrastructure will benefit from that. We solve problems quickly and efficiently and if we should have to wait in the solution process, we have excellent contacts to most manufacturers. We can count on numerous satisfied customers with five to 200 employees, for whom we maintain on-premises IT systems.

Windows server
Linux server
Microsoft Exchange
Citrix XenApp
VMware vSphere
Server hardware
IT support
IT security
VoIP telephony

Do you have any further questions?

Contact our sales team. We are happy to help and are available for live demos of our products at any time.

ServerBase AG

Schlosserstrasse 5
CH-8180 Bülach

+41 44 515 90 80

Monday – Thursday
08:00 – 12:00 | 13:30 – 17:00

08:00 – 12:00 | 13:30 – 16:00

Outside of opening hours, our on-call service is available.

Service Level Agreement (SLA)

To maintain your on-premises IT infrastructure, we have several SLAs to meet your needs. If desired, we are even at your disposal 24 hours a day.

 StandardBusiness StandardBusiness AdvancedBusiness 24/7
Monday – Thursday08:00 – 12:00
13:30 – 17:00
08:00 – 18:0007:00 – 21:0000:00 – 24:00
Friday08:00 – 12:00
13:30 – 16:00
08:00 – 18:0007:00 – 21:0000:00 – 24:00
Saturday – Sunday00:00 – 24:00
Reaction time8 h4 h2 h1 h
System availability99.9%99.9%99.9%99.9%
Network availability99.9%99.9%99.9%99.9%
Costincludedon requeston requeston request