With our SME Starter Bundle you get all the necessary functions for making calls via our cloud. Your employees use their desk phone in the office, their wireless phone in the warehouse or use the app for computers or smartphones to make calls from their home office and on the go. Always use your business number with favorable terms.
Other users and functions can be ordered without any problems.
starting from CHF 59.90 /month
| Hosted PBX package incl. 4 simultaneous calls Basic | CHF 59.90 |
| Upgrade to 8 simultaneous calls Basic | CHF 59.00 |
| Upgrade to 16 simultaneous calls Basic | CHF 120.00 |
| Upgrade to 4 simultaneous calls Pro | |
| Upgrade to 8 simultaneous calls Pro | CHF 77.00 |
| Upgrade to 16 simultaneous calls Pro | CHF 140.00 |
| Per user | CHF 5.90 |
| SBC Router | CHF 7.90 |
| SIP connection | CHF 18.90 |
| Single phone number | CHF 1.90 |
| Numbers pack of 10 | CHF 12.90 |
| Numbers pack of 100 | CHF 56.80 |
| Setup fee Hosted PBX | CHF 250.00 |
| Setting up a new user / phone | CHF 29.90 |
| Setting up an SBC router | CHF 195.00 |
| Set up a group | CHF 29.90 |
| Setting up an IVR (announcements are delivered by the customer) | CHF 97.50 |
| Setting up a queue (Hold Music / Announcements are supplied by the customer) | CHF 97.50 |
| Setting up the SIP connectivity | CHF 150.00 |
| Porting MSN phone number per porting process | CHF 40.00 |
| Porting DDI number block | CHF 350.00 |
| Numbers pack of 10 | CHF 20.00 |
| Numbers pack of 100 | CHF 50.00 |
We work with Sipcall as a telephony provider. The current call rates can be found directly at Sipcall.
| Standard | Pro | Enterprise | |
| Extensions | Unlimited | Unlimited | Unlimited |
| Number of simultaneous conversations | > 1,024 | > 1,024 | > 1,024 |
| Call logging |  | | |
| Call forwarding on “Busy” and “Not accepted” | | | |
| Call Routing via DID | | | |
| Speech dialogue system / Digital receptionist | | | |
| Voicemail / Music on Hold | | | |
| Central telephone directory | | | |
| Forwarding calls | | | |
| Display of new voice messages (MWI) | | | |
| Simultaneous ringing on extension and mobile phone | | | |
| Automatic return in case of “Busy” | | | |
| Support for SIP trunks / gateways | | | |
| Integration of Sennheiser headsets | | | |
| Extensive codec support (G711, G722, GSM, Speex, ILBC) | | | |
| G729 codec support | | | |
| Custom FQDN | | | |
| BLF indicator | | | |
| Call reporting | | | |
| Parking and taking calls | | | |
| Queue | | | |
| Call recording | | | |
| Intercom / paging | | | |
| Management of call records | | | |
| Configure BLF function keys via 3CX client | | |
| Standard | Pro | Enterprise | |
| Call Flow Designer | | | |
| Advanced queue strategies | | | |
| Advanced call reporting | | | |
| Queue statistics in real time | | | |
| Queue reports | | | |
| Intrusion / Listen In / Whisper | | | |
| Search for customer name via Caller ID | | | |
| Use of the API of the 3CX Client | | | |
| Linking the company directory with LDAP / ODBC | | | |
| Synchronization of the phone book with Microsoft Exchange | | | |
| Real-time monitoring of queues | | | |
| Wallboard | | | |
| View of the queue manager in the switchboard | | | |
| Search function for call records | | | |
| Log in and out of agents by the supervisor | | | |
| Support of external agents | | | |
| Callback function | | | |
| CRM Integration / Scripting Interface | | | |
| SLA notification and reporting | |  |
| Standard | Pro | Enterprise | |
| Office 365 (address book only) | | | |
| Microsoft Outlook | | | |
| TAPI | | | |
| Office 365 | | | |
| Salesforce | | | |
| Microsoft Dynamics | | | |
| Microsoft Exchange 2013 / LDAP / ODBC | | | |
| SugarCRM | | | |
| Google Contacts | | | |
| Exact | | | |
| Zendesk | | | |
| Freshdesk | | | |
| act! | | | |
| Datev | | | |
| Hotelmodul | | | |
| Fidelio-zertifiziert | | | |
| Mitel-kompatibel | | | |
| Multiline TAPI | | |
